Cosy home & self-care

Slow down. Warm up. Glow on.

Soft throws, warm light and small self-care rituals, chosen to make every evening feel a little cosier.

UK customer support

Questions about an order? Our team is here to help by email.

Secure checkout

Encrypted payments through Shopify's secure checkout.

Easy 14-day returns

Changed your mind? Cancel within 14 days of delivery on eligible items.

Free UK delivery over £50

Free standard delivery on UK orders of £50 or more.

Made for slower evenings

Our story

Made for slower evenings

Mistlow began with a simple idea: the best part of the day is often the quietest one. Pulling a soft throw over your knees, switching on a warm lamp, taking ten minutes just for you.

We keep our edit small and considered, choosing pieces for comfort, everyday usefulness and a little bit of glow.

Read our story

Good to know

Questions, answered

How much is delivery?

Standard UK delivery is free on orders of £50 or more. Otherwise it's £4.99, or £6.99 for express. You'll see every option at checkout before you pay.

How long will my order take?

Orders are usually processed within 1–3 business days. Standard tracked delivery to the UK then typically takes around 7–15 business days, and Express may be offered at checkout where available. These are estimates, not guarantees, and we'll email you tracking once your order ships.

Can I return something?

Yes. You can usually cancel within 14 days of receiving your order, unless an exemption applies. Just contact us first. See our Refund Policy.

Is checkout secure?

Yes. Payments are handled by Shopify's encrypted checkout, and we never see your full card details.

See all FAQs

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